Treatment Etiquette

Opening hours:

Weekdays from 8am to 6pm. We are also open on selected Saturdays from 8am to 1pm. Please contact us to find out which Saturdays we will be open.

Scheduling an appointment:

To ensure your ideal time slot is available, we do advise booking well in advance. Bookings can be made by either calling 076 298 4992 or email info@cape-acupuncture.com

Arrival Time:

You are encouraged to arrive at least 10 minutes prior to your appointment. Please be aware that late arrivals may result in a reduction of the treatment time.

Men’s Facials:

For best results we recommend that men shave at least 6 hours prior to their facial treatment.

Spa Etiquette:

The treatment environment is one of relaxation and tranquility. Please respect all the guests and practitioners by switching off your mobile phone.


We suggest you leave all your valuables at home. We cannot accept liability for any valuables lost or stolen on the premises.

Health Conditions:

It is in your best interest to advise us on any health conditions, allergies or injuries when making your spa reservation and in advance of any treatments


Cancellation Policy:

At Cape Acupuncture we do understand that unexpected events might require that you change your appointment time. Should this be the case we do encourage you to call us at least 6 hours prior to your appointment time.


The safety of you and your unborn child is of utmost importance. Please inform your practitioner if you are pregnant or breastfeeding in order for us to customize your treatment accordingly.


In order to enhance your experience, your practitioner will recommend a homecare program to ensure you get the very best results from your treatment.

 House Visits:

For an additional fee of R 75-00, we offer house visits to patients who are not able to come to our facilities due to limited mobility. House visits will be restricted to specific days only and advanced booking is essential. This is only for the Knysna area. Should you require a house visit in Plettenberg Bay or Sedgefield please contact us on 076 298 4992.

Payment & Prices:

All prices are inclusive of 15% VAT. Payment is by cash or EFT only. Prices can be changed at any time without notice. Please consult us for a quotation prior to your appointment.

Banking details:
Cape Acupuncture
Account number: 624 575 19191
Branch code: 250 655